We're Hiring! Public IP: 54.197.185.157

Privacy Policy

General

Our priority is to protect users privacy and data and never reveal ,share or sell them under any circumstances. We guarantee that any logs by customers using our online service or software will not be monitored.

VPN.express security software no-logs policy

Once a VPN.express user turns on VPN.express software in any device, all his/her data becomes encrypted and secure.Furthermore, we have strict no -logs policy when it comes to our users privacy.

VPN.express website

VPN.Express collects a minimum and limited personal users information which are necessary to distinguish users delivering our service.

VPN.express customers data

  • E-mail address. We ask for your username and password as part of your registration. This ensures that we can communicate with you when we have any exciting announcements, service updates to consider or errors to report.
  • We ask for your e-mail address and password as part of your registration. This is obligatory to access any of our purchased services.All passwords are saved and encrypted in our database. We may use your email address to deliver new announcements and new updates
  • Payment data. Although we encourage our users to pay for VPN.express service with cryptocurrency for maximum level of security, we also offer other payment options with refund possibility.
  • Payment data. Although we encourage our users to pay for VPN.express service with cryptocurrency for maximum level of security, we also offer other payment options with refund possibility.

Service performance data

  • We are contantly analyzing our servers performance in order to deliver the best of the best to our customers.

Data from website

  • Inquiries through “Contact Us” and “Community Area” pages. We keep the communication for 6 months, unless you request to delete the conversation.
  • Cookies. VPN.express uses few different cookies to improve our user experience.
    • VPN.express uses Google Analytics and Optimizely.com cookies for statistical assessment (STAT) and website improvement.
    • We use affiliate, refer-a-friend cookies to identify customers referred to our website by our partners/customers to grant referees with commissions.
    • VPN.express uses cookies to personalize the content of our website for users, such as setting the default language.
  • Customer service. VPN.express stores conversations with users through live chat and e-mails for up to 6 months, unless customer requests deleting the conversation.

In summary, all our website and service performance data is used to develop our user experience and none of it is associated with our customer activity while using VPN.express service.

Policy changes

Our current Privacy Policy is always subject of change. Please constantly visit our Privacy Policy section in order to be aware of any changes as it falls under your responsibilty..

Contact

If you have any questions regarding data protection regulations, please reach us through email support@VPN.express.