Terms of Service

By accessing, using, installing or downloading VPN.Express, you acknowledge that you have read and understood the terms of service and agree to fully comply with them. You further agree to comply with all applicable laws and regulations regarding your use of the VPN.Express and you also acknowledge that these terms constitute a binding legal electronic agreement (‘’Agreement’’) between you and VPN.Express, Incorporated.


You represent that you are at least 18 years old, and any information that you submit is correct. VPN.Express offers its services to you conditioned on your acceptance without modification of this agreement. Your use of the VPN.Express web sites constitutes your acceptance of this agreement.


We have the right to change or modify the listed terms of our service without being obligated to provide any further notice on our side. Any expected changes we make shall be effective immediately once they are posted on our website. Users will be notified via e-mail or when they use our service.


1. Subscriptions


Purchasing any of the VPN service packages that we offer on this website means that you automatically become a subscriber of that VPN package' specified period as listed on our pricing page (1 month, 6 months, 1 Year). We typically offer 3 standard pricing plans ($9.99 for 1 month, $49.99 for 6 months, and $69.99 for 12 months), all prices are calculated and measured in US dollars.


By accepting our billing terms you agree to be charged automatically for the pricing plan that you have chosen on our website. If you are not agreeing to be charged automatically, you can unselect that option manually in the order page before placing your final purchase. In case you have already made a purchase and do not want to be charged automatically for the next recurring payment, you can simply send us an e-mail to billing@vpn.express to deactivate that option for your account. Orders made using Bitcoin by default, are not auto-recurring due to the nature of the cryptocurrency.


Our VPN plans offer a free trial of 7 days to give users the option to test our service before making a final purchase for any of our paid packages (Premium, Plus). Free trial accounts are limited to 3 servers only and are intended for checking our servers speed and bandwidth. VPN.Express may provide account holders with a partial refund during their subscription period in case the service was unavailable or unusable during that period. All refunds are sent in US dollars or the currency you have used to purchase any of the available plans.
Every License purchased is for one single user account only. If you require access for multiple users, you have to purchase a new license for each additional user you want to create.


One single License could be installed and configured on multiple devices, including desktop, mobile, consoles or routers that you own. Furthermore, a single license can be used simultaneously by 3 devices, such as 2 computers and a smartphone, or 1 computer and 2 tablets. Attempting to log in using a single license by more than one individual user is not permitted, and is against the terms of service.


2. Usage Policy


Your acceptance of our terms of service (TOS) includes applicable laws and regulations in connection with your use of the service. Revealing your confidentiality details such as your login, activation code or any other private information which is used to activate the service is your sole responsibility and VPN.Express will not share that info with anyone.


You agree that we have the right to suspend your account in case you or anyone using the service under your account have engaged in any of the following activities: Uploading or downloading content which is protected by copyrights, spamming and sending bulk messages through bulk mailing software or similar services, attempting to access and break to other devices without their permission, using the service to conduct any other criminal or fraudulent activities.


Any attempts to violate this usage policy will lead to terminating your account without issuing any refund of any of our paid plans. You will be fully responsible for any activities you have made while using our services.
You are allowed to download and use our software or any other downloadable products we offer for users as part of our service activation or any other materials you may need to operate or access our VPN servers. Attempts to make any modifications by editing or renaming our materials is completely prohibited.


3. Privacy Policy


We do not save, collect user's log or traffic data when they're connected to our VPN service.


When you sign up on our website, you will be asked to provide your personal details including your email address, password and additional details for the purpose of identifying you from other customers using our service. We are going to store your details for customer support purposes but we will not share or sell them to any 3rd party services. We may use your e-mail address to notify you of occasional new announcements or updates related to our VPN software.
We may control the servers you choose when you're using our VPN client, by adding or removing certain locations, this happens when we have unbearable load on specific servers and need to be upgraded or changed. You will be informed of any modifications.


We can also use another third party diagnostic data analytics in order to locate connection errors and bugs that may happen while using any of our applications. The generated information will not necessary reveal or collect any of your personal data.


In order to have a full understanding of the traffic usage of our website, we use analytic tools such as "Google Analytics". We also have a tracking system for all of our offers and packages in order to always meet our customers’ expectations by offering what they need.


4. Disclaimers


We always strive to prevent any interruptions to the site and our servers. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the website or service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the service provided will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the website and the service at your own discretion and risk.


We have absolutely no control over any content or services shown to you by third party websites while using the VPN.Express service. We have no obligation to restrict access to any information and transmission of services and products from all kind of these services. We are not publishers of any third party contents shown to you while using our service. Therefore, we will not be responsible for any loss or damage whatsoever caused by third party websites.


VPN.Express may contain some third party websites. These websites usually have redirect loop to other pages outside our domain name. We don't manage, nor control any content found in any of these pages. The information shown on these websites can easily be found by using search engines and not necessary by visiting our official website. The content found on these third party websites could be inappropriate and access to any of these websites is at your own risk, we are not responsible whatsoever for any information found on these websites.
Server locations, speed and quality may vary. We have our own infrastructure, and we manage our own servers and hardware so any possibility of unavailability may happen from time to time. VPN.Express team will always make sure the service works perfectly, however, it may be subject of unavailability due to several reasons beyond our control. The interruption of our service may cause delayed messages or misdirecting and lost pages.


VPNExpress does not monitor user sessions nor maintain any customers’ logs or activities. However, we have the right to check and investigate in case we suspect that there is any violation of our terms and conditions. We may then block, restrict or filter the content considered as violation of our terms and conditions.


5. Limitations of Liability


VPNExpress is not responsible whatsoever for any loss or damage that may be caused by (1) An interruption of the website or service (2) Issues beyond our control such as DDoS attacks or any other attempts to shut down the website or prevent users from accessing any of our content (3) Unbearable pressure on our servers by passing the limits.


Any deals made with a third party website falls under your responsibility. We are not responsible whatsoever for any contents shown to you by a third party while using our service, therefore you should consider reading their terms or policies to avoid any probable damages or conflicts.


This agreement shall be governed and construed in accordance with the laws. If any provision in this agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect.


6. Interpreting the Agreement


The arguments of the use of the website or service would be settled under the rules of arbitration. The arbitration rules should be conducted in 427 N. Tatnail Street Suite.


If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect. VPN.Express may assign this Agreement, in whole or in part, at any time with or without notice to you. You may not assign this Agreement, or assign, transfer or sublicense your rights, if any, in the VPN.Express Web Sites. Except as expressly stated herein, this Agreement constitutes the entire agreement between you and VPN.Express with respect to the VPN.Express Web Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and VPN.Express with respect to the VPN.Express Web Sites. The section titles in the Agreement are solely used for the convenience of the parties and have no legal or contractual significance.


Last Update: February 23, 2018.