Refund Policy

Payment terms

Please read our terms before making a purchasing any VPNExpress package.

There are some restrictions while using our VPN service.

Using VPN.Express for illegal activities like spamming,hacking is forbidden.

We -sometimes- may check manually our client orders to make sure they are all accurate and lawful. We may also ask for your identity scan for orders made by credit card to prevent any fraud activities.

will not be applicable on all customers purchasing with credit cards, it is only obligatory in case there are any issues with your card or if information given do not match your data.

It is preferable to make orders using your real IP location as it will guarantee a successful purchase for any of our services without any complications.

After we approve your order an e-mail will be sent to you with all necessary information you may need to setup your software including login details and payment invoice.


Our software is combined with a friendly setup wizard to help you set it up easily on any device.If you face any further issue while setting up our software in your device please kindly send us an e-mail to or use our instant chat application located in the corner or our website to get in touch with our technical agent.

VPN.Express offers 7 days trial to test our service and test our server protocols. If you are not completely satisfied with our VPN services and meet the terms listed above, we will refund you with no questions asked.